FAQ
Yole Group, a unique, comprehensive, global vision of the semiconductor and related industries
Find answers to the most common questions about your account, your products, and the yolegroup.com platform.
How do I access my products?
You will have received an email asking you to confirm your account data (check your Spam folder). If you haven’t done it already, please do: this will allow us to grant you access to your teardown tracks products through the new website.
Once your account confirmed clicking on the link received by email to confirm your email address, simply click on My Account > My Products, then use the filters on the left panel to filter down your products as you used to on reverse-costing.com.
Please refer to the following tutorial video:
What if I haven’t received an email from Yole Group? Simply register on yolegroup.com: if you are a known customer, you will automatically have access to your products.
If you need any assistance, please contact your usual sales representative, or send us an email to support@yolegroup.com, we will get back to you shortly.
You are a new user and have not yet been granted access to the teardown tracks products purchased by your company? Send us a quick email, our team will grant you access as soon as possible.
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If you want to access your products or our website functionalities please follow the instructions here :
If you don’t have an account please follow the procedure bellow to create an account
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If you have not done already, Register to yolegroup.com, and once Signed in click on My Account > My Products, then use the filters on the left panel to filter down your products.
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You are a new user and have not yet been granted access to the teardown tracks products purchased by your company? Send us a quick email here, our team will grant you access as soon as possible.
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Once your purchased confirmed, you simply have to Sign in to yolegroup.com, then:
Step 1 : go to My Products
Step 2 : find your product and click on the Access button:
Step 3: visualize your product online and download the report and related documents
You cannot find your product? Please try to log out and sign in again. If you still cannot see your product, please send us an email, we will get back to you as soon as possible.
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If you don’t remember your password you can change it via the register form.
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If you have any concern or need technical support, please contact your usual sales representative, or send us an email to support@yolegroup.com, we will get back to you shortly.
